Financial Services

We work with companies across the full spectrum of financial services, including banking, payments, insurance, wealth and asset management, and capital markets. Our highly collaborative approach is designed to help you manage risks, reduce costs, innovate, boost customer loyalty, turn data and analytics into a competitive weapon, and achieve breakthrough digital transformations.

With deep experience across every sector of financial services, we work side-by-side with you and are fully invested in your success—we treat your business as if it were our own. We can help you develop clear, practical action plans and implement them efficiently, to ensure you achieve real and sustainable performance improvement. We have unmatched expertise across every strategic and operational area that financial services firms are currently focused on, augmented by a broad array of specialized capabilities, including:

• All facets of M&A, including a systematic approach to post-merger integration that can unlock deal value beyond your expectations.
• Emerging trends and opportunities in sustainability, to ensure you pursue pragmatic actions that generate strong ROI, an approach we also carry through to ESG investing.
• Organizational enhancement and reinvention, including operating model redesign, the transformational power of the Agile enterprise, and a full suite of enterprise technology capabilities.
• Customer loyalty and experience advances, supported by our Simple & Digital approach, customer episode redesign, NPS Prism® benchmarking service and NextEngine digital attacker.
• A wide range of performance improvement disciplines, from zero-based budgeting to cost transformation.
• Vector℠, our unique cross-capability approach to digital delivery, which combines our expertise in automation, enterprise technology, advanced analytics, digital innovation and related disciplines, augmented by a robust ecosystem of best-of-breed partners.
• Deep expertise in risk and regulation, ensuring that you keep pace with a rapidly evolving landscape and maintain your competitive edge.